As products and services become commoditized, companies must differentiate based on the quality of their customer experience. Enterprises today need to do more with less – with a greater focus on process improvement and intelligent automation.
Your typical C-suite includes a COO, CFO, CMO and CIO working closely with the company’s CEO to manage the operations, finance, marketing and information systems to keep the company running and delegate higher up decisions to experts and leaders in each department.
The bot economy has arrived. These days, chatbots are on the tip of everyone’s tongue and at our fingertips.