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The New Abnormal: Part Two

Part one of this series looked at how brands are reaching their customers in the “new abnormal” during the Coronavirus crisis. For part two, we’ll consider what brands must do to look after these customers and deliver an effective brand and user experience.

Searching For Opportunity: A Playbook

Like all of us, I was shocked and paralyzed with fear at the onset of the coronavirus crisis. However, I quickly moved from fear to opportunity. Two perspectives helped me make that mental shift.

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Great Minds: Joanna Coles

Joanna served as the first ever Chief Content Officer for Hearst Magazines globally in 2016. She has won numerous awards for journalism and leadership.

In the Midst of a Crisis – What Role Must a Brand Play?

COVID-19 is showing us firsthand how global matters become local matters, impacting everything from financial markets to local choices on how people do their jobs or how they pack their pantries, and how to live in a community while maintaining social distance from each other.

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The Sonic Truth: Audio Storytelling With Jo Piazza

Jo Piazza is a best selling author, journalist, and (why we’re most excited to have her), a multi-podcast host. Jo saw the opportunity in audio, its ability to reach a diverse and curious audience, and decided to go all in.

Starting My New Creative Job During a Global Pandemic

Ask a creative what it’s like at a new agency and the answer is usually ‘same shit, different place’. But then a virus turned the world upside down and everything changed. A week or so after lockdown, I started a new job as a senior creative at AML Group. With working from home now the new normal, would it be a case of different shit, same place?

Reinventing the Survey for the Modern Social Landscape

Surveys will remain a vital part of the market research toolbox, but today’s brands don’t need to simply accept the well-known limitations of their findings. By layering earned data on top of survey findings, marketers can achieve the depth and scale—in both insights and audiences—required for campaign success.